Andaz Amsterdam, Prinsengracht, By Hyatt

Staff was amazing. Decor was fun and location was perfect.

The location is perfect! The rooms are great. If you can get a room on the canal, it would be an added of bonus.

A unique exciting design in every room. Charming staff who go several extra miles to make sure you get the very best stay possible

Unusual decor and large rooms

Orange juice container was often empty and needed several reminders to be refilled. Not what I expect from a 5 star hotel. Also, main staff member asked me to choose anything from the menu and when I made my choice she told me I could get the item from the buffe instead. I insisted several times that I preferred to get the meal cooked before she finally agreed to take my order. Why ask me to choose from the menu and then insist I get it from the buffe instead? Then it should not be on the menu at all. Apart from this minor detail (you did ask) I am very happy with the hotell and this is still my goto hotell in Amsterdam.